PRIVACY POLICY
Introduction
This Privacy Policy describes how EURO COTTON, S.A. DE C.V. (collectively, "EURO COTTON", "we", "our", or "us") collects, uses, and shares information about you ("you", "your", or "user") when you use our website with a homepage located at "www.eurocotton.us", together with all products and services we may offer from time to time via our website and/or related applications, our related social medial websites such as Instagram, Twitter, Facebook, or otherwise through your interactions with us (our website, applications, products, services, and social media pages, collectively, the "Services"). This Privacy Policy also describes your and our legal rights and responsibilities with respect to information which we collect from or about you through the methods described below (See “For what purposes do we use your personal data?" and " With whom will we share your personal data and for what purposes?"). Including without limitation information which identifies you or which could be used to identify you such as your name and contact details, or your user account information, which we call "What personal data do we use for the last purposes?" also may include information about how you use our website and your geographic location. EURO COTTON takes very seriously its responsibility to protect the safety and security of the Personal Information that we process and is committed to respecting your privacy rights.
At "EURO COTTON” we are committed with the protection and use of your personal data, that’s why at EURO COTTON with the address: Isabel la Católica st. 487, Sub. Algarín 06880, Mexico City is responsible for the use and protection of the personal data that is provided by the natural or legal persons to whom said data corresponds, Euro Cotton informs you the following:
- For what purposes do we use your personal data?
The personal data that we collect from you, either directly from the owner, with your full consent or by any other means, will be used only for commercial purposes and for the following purposes that are necessary to provide you the service requested:
1. Identification.
2. Location.
3. Communication and contact.
4. Automation of internal and organizational sales cycles according to the information provided by the client, used under their authorization and for the client service.
5. Provide an electronic billing service in accordance with the planning resource systems with the information provided by the client, with its previous authorization and for the service.
6. Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow us providing a better service:
7. Send you information, e-mails, promotional, newsletter and/or merchandise.
8. Statistics, as well as their transmission to third parties by any means permitted by law.
In case you do not want your personal data to be processed for these additional purposes, you can send an e-mail to sales@eurocotton.us send a message (WhatsApp) to the following telephone number +1 (213)691-7963 https://wa.link/qzne3o to request the denial of use for personal data in these services.
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request.
- What personal data do we use for the last purposes?
To carry out the purposes mentioned before, EURO COTTON may collect and use the following personal data: Name, Surname, Company, Telephone, e-mail, address, Country of origin, City, products of interest, how did you find us and other data that, in an extraordinary way, can be provided by you.
- With whom will we share your personal data and for what purposes?
It is possible that EURO COTTON may be forced to transfer your personal data without your consent by act or judicial resolution or by law order, within the framework of a judicial procedure and/or at the request of a government authority, both inside and outside Mexico.
In addition, we may disclose information about you if we believe that such disclosure is necessary or convenient for reasons of national security, to comply with current legislation or for any other important reason of public or private order where EURO COTTON has jurisdiction, putting these data available to the authority in strict compliance with the Law.
This transfer will be carried out taking the reasonable, necessary and available measures of EURO COTTON to protect personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment. The access to this information is limited to the people who must know it to fulfill the purpose of their work.
- How can you exercise your ARCO rights? (Access, Rectification, Cancellation and Opposition)
You have the right to know what personal data we have about you, the purpose and the conditions of use (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification). In addition, you can request the removal of your info from our records or databases in case you consider that it is not being used in accordance with the principles, duties and obligations provided for in our regulations (Cancellation); as well as deny the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To know the procedure and requirements for the exercise of ARCO rights, you can send a message (WhatsApp) to the following telephone number +1 (213)691-7963 https://wa.link/qzne3o or write via email to sales@eurocotton.us
EURO COTTON will respond to your requests, as long as any of the exceptions contained in the Law are not updated, and the applicant complies with the requirements contained in article 29 of the following law:
1. Indicate the owner name and address or other communicating ways for the response of your request.
2. The documents that prove the identity or, where appropriate, the legal representation of the owner.
3. The clear and precise description of the personal data which seeks to exercise any of the before mentioned rights.
4. Any other element or document that facilitates the location of your personal data, and which EURO COTTON area obtained it, the person and / or area to whom they were provided.
- How can you revoke your consent to the use of your personal data?
You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you have in mind that not in all cases we will be able to attend your request or terminate the use immediately, since due to some legal obligation we may require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with us.
To revoke your consent, you must submit a request by email to sales@eurocotton.us or send a message (WhatsApp) to the following telephone number +1 (213)691-7963 https://wa.link/qzne3o
To know the procedure and requirements for the revocation of consent, you can request information via email to sales@eurocotton.us or send a message (WhatsApp) to the following telephone number +1 (213)691-7963 https://wa.link/qzne3o
- How will we notify you about our privacy notice changes?
EURO COTTON reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as to industry practices, for which we promise to keep you informed through our page www.eurocotton.us
The changes or updates procedures about this privacy policy will be through the announcement on this page with reasonable anticipation of its compliance.
Transmission of personal information security
Unfortunately, the information transmission via Internet or e-mail is not completely secure. Although we will do our best to protect your personal information, but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use commercially reasonable procedures and security features to try to prevent unauthorized access.
- Cookies
We may use cookies, tags, web pixels, and similar technologies to automatically collect information on our Site. Cookies or tags are bits of code that allow our technology partners to collect information that usually does not directly identify you.
As an e-commerce platform, BigCommerce store collects specific personal information from buyers and customers, such as email address, name, shipping address, and phone number.
BigCommerce does not store customers' credit card information. That information is stored separately through the payment link platform (Gateway). According to PCI Standard Compliance. https://support.bigcommerce.com/s/article/PCI-Compliance?language=en_US
It is also required to inform visitors that when they click on a link to leave the site and go to a third-party website, the privacy policy in effect on the site no longer applies. It is the visitor's responsibility to review the policies of the third party website.
It is also required to consider that browser cookies are used, a small amount of information sent from the website is saved in the visitor's browser. BigCommerce uses cookies to track the browsing habits of visitors; this info facilitate the customers log in, also remember which products have been added to the shopping cart. This helps generate information for abandoned cart savings.
- How to contact us?
If you have any questions about this privacy notice or our privacy policy, you can address it to the email address sales@eurocotton.us or send a message (WhatsApp) to the following telephone number +1 (213)691-7963 https://wa.link/qzne3o. This Privacy Policy, as well as the general management of the Law made by EURO COTTON, is governed by the current and applicable legislation in the United Mexican States, any controversy that arises due to its application must be aired before the Jurisdictional Bodies competent in Mexico.
Last Modification: January 13, 2022